Earring Directory Business Help Page

This page will help you with getting the most out of your Earring Directory business profile.

Main menu options

HOME: Redirects a user to the Earring Directory homepage. You can also click on the logo header to be redirected to the Earring Directory homepage anytime.

SEARCH BUSINESSES: All earring business members are accessible on this page and can be found based on the information provided in their business profile. Shows the most recently logged in members first!

VIEW ALL MEMBERS: Allows users to search for all public profiles including earring businesses and non-earring businesses (Earring Lovers) on Earring Directory based on their location and favourite earring styles, materials and themes to wear.

EARRING EVENTS: Businesses can add their Restocks, Shop Updates, Giveaways and Sales here. These are also accessible as a swipe up link on Earring Directory’s Instagram stories highlights.

FEATURED BUSINESSES: Businesses who have a Premium account are showcased on this page in order of when they last logged in, with the most recently logged in member showcased at the top.

MY PROFILE: View and edit your public business profile including your profile image and cover image.

UPGRADE TO PREMIUM: Access to purchase Premium membership subscription.

MY ACCOUNT: View and edit your account information including your password, profile privacy settings, notifications, subscriptions, billing address and payment info.

BUSINESS GROUP: Any business member can request to join the private business group run by Earring Directory. Latest updates and collaboration opportunities will be posted here.

FOLLOW US: Links to the Earring Directory profile page. It is recommended you follow Earring Directory!

LOGOUT: Logs you out of earringdirectory.com

Editing your Profile

Once you’ve logged in, you’ll be automatically redirected to your profile page. You can always get back to it by clicking on My Profile in the menu.

To edit the information that shows on your business profile, click on the cog on the right hand side of your profile image and select Edit Profile.

You’ll need to add a profile image to be found in the directory and to be showcased on the homepage.

Announcement, Location & Business Name

ANNOUNCEMENT: If you have something important to share, like a discount code, a current special offer or you’re on holiday – add it here. This shows at the top of your profile info.

COUNTRY: Select your country

EARRING BUSINESS NAME: Type in your business name here

Website, Instagram, Facebook, Payment Options

WEBSITE URL: *PREMIUM MEMBERS ONLY* Type out the full url of your website including http:// or https://. If you sell on Instagram or Facebook, type in this url here.

INSTAGRAM: You don’t need to type in the full url here – just your Instagram username.

FACEBOOK: You don’t need to type in the full url here – just your Facebook username.

AVAILABLE PAYMENT OPTIONS: Add all payment options you offer your customers here. If your option doesn’t show here and you want it added, let us know.

Free Shipping, Custom Orders, Earring Style, Material & Theme

FREE SHIPPING: If you offer free shipping to your local customers or internationally, you can select this here.

CUSTOM ORDER OPTIONS: If you allow customers to request custom orders you should select ACCEPTS CUSTOM ORDERS. Select NO CUSTOM ORDERS if you have a strict no custom order policy.

EARRING STYLE: Select the earring styles you sell – do not select styles you do not sell or seldom sell.

EARRING MATERIAL: Select the main materials you use in your earring products. This does not include hooks, posts, backings etc.

EARRING THEME: Select the themes that best match the type of earring products you sell.

Seeking Stockists, Workshops, Business Info and Keywords

SEEKING STOCKISTS: *PREMIUM MEMBERS ONLY* If you are seeking new stockists and are happy to be contacted by stockists about wholesale opportunities, check this box.

WORKSHOPS AVAILABLE: If you run workshops teaching your skills, check this box. Make sure you add extra information in your business info section.

BUINESS INFO: *PREMIUM MEMBERS ONLY* Write a short bio about your business here. This text box allows up to 500 words.

KEYWORDS: *PREMIUM MEMBERS ONLY* Put yourself in a customer’s shoes. What keywords might they type in the search box to find you? Add single words here with a space between each. These do not show on your profile page but will be searchable in the directory.

UPDATE PROFILE: Make sure you click UPDATE PROFILE to save all your updates.

Profile Features

Followers and Following

Any user on Earring Directory can follow any other user. The purpose of following another member is to see their social posts on their own Earring Directory newsfeed.

You should encourage your current customers and social media followers to create an Earring Directory profile and follow your business!

Messaging

When you receive a new message, you’ll get a notification and depending on how many messages you have waiting for you, you’ll have a number appear over the envelope icon on your profile.

You can reply to a message by typing in the reply message box. There is a 500 character limit.

You can block a user who has sent you a message, delete their message or download it.

You can choose who can send you private messages on the My Account page under Privacy. You can choose what message notifications you receive on the My Account page under Web Notifications.

Newsfeed Posts

Posting on your wall is similar to Facebook! You can share text, tag other users by using the @ symbol, include weblinks and Premium Business members can add photos to their posts!

Your posts will appear on your public profile under the activity tab and in your follower’s newsfeed.

You can also post on other user’s walls.

Photo Albums

*PREMIUM MEMBERS ONLY* – Photo albums will no longer be available on Free Business Profiles from 8th March 2020.

You can add photo albums to your profile. Click + New Album, give your album a title (e.g New Collection), Add photos , select an album cover and click add.

Users who visit your profile will be able to browse your photos and albums.

You can download all your photos and delete all your photos and albums under My Photos on your My Account page.

Reviews

Any user can review your business. Your average review star rating and all your reviews from users will appear under the Reviews tab on your profile.

You will get a notification when someone leave you a review.

You can reply to reviews. You can flag reviews for admin to review if the review has been left by a user who has not purchased from your business.

Search Filters & Sorting

On the Search Directory page users can sort search results based on highest reviews, followers, username (alphabetical), verified users and last logged in (default).

The information you add to your profile enables users to filter their search results based on the information you have provided in your profile such as your location, earring style, materials, theme, payment options, custom orders and more.

My Account Features

Username, name & email

Sorry, you can’t change your username.

Your first and last name are not public.

Make sure your email address is always up to date as this is used to send you notifications and verify you.

My Account Menu

Your My Account menu is easy to navigate. You control how you receive notifications and who can see your information and get in touch with you.

Your Privacy

You decide who can see your profile and information you post. As a paying business member it is not recommended that you hide your profile from the directory but this can be handy if you are taking a short break. It is your responsibility to turn your privacy back on if you turn it off.

You can choose who can see your posts and who can send you private messages here, too.

Email Notifications

You can choose if you get an email notification when someone sends you a private message or you have a new follower on Earring Directory.

Web Notifications

Web notifications are shown within earringdirectory.com and appear in the bottom right hand corner of your screen.

You can choose what notifications you want to show, here.

My Photos

Any photos you have added to your Photo Album tab can be downloaded or deleted here.

Deleting your account.

You can delete your account anytime from the My Account page. This deletes all your account data from the site and if you have paid any monies, a refund will not be issued.